formli AIformli AI/ Legal
Last updated: April 9, 2026
These Terms of Service ("Terms"), version dated April 2026, govern the use of formli AI (https://formli.ai), an AI-powered PDF form-filling service ("Service"). By using the Service, you agree to be bound by these Terms.
These Terms constitute Allgemeine Geschäftsbedingungen (AGB) within the meaning of §§305–310 of the German Civil Code (BGB).
These Terms, together with our Privacy Policy, form the complete agreement between you and formli AI regarding your use of the Service.
formli AI reserves the right to modify these Terms. Material changes will be communicated with at least 8 weeks advance notice via the website. Continued use of the Service after the notice period constitutes acceptance of the modified Terms. If you do not agree with the changes, you may discontinue use of the Service before the changes take effect.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect (Salvatorische Klausel). The invalid provision shall be replaced by a valid provision that most closely reflects its economic purpose.
formli AI is an AI-powered PDF form-filling assistant. Users upload a PDF form, and the Service uses artificial intelligence — specifically large language models provided by Anthropic (Claude) and Google (Gemini) — to analyze the document, identify form fields, and guide users through completing the form via an interactive chat interface. The completed PDF is then generated for download.
The Service is a tool that assists — it does not replace professional legal, tax, financial, or immigration advice. AI-generated suggestions are preliminary and require your review before use.
formli AI is classified as a limited-risk AI system under the EU AI Act (Regulation 2024/1689). The Service uses AI to process your documents. All AI-generated suggestions require your review and approval before being applied to the document.
The Service is session-based: each upload and form-filling session constitutes a separate transaction. No user accounts are created. No persistent user data is stored beyond the active session.
Each use of the Service constitutes a separate contract. The contract is formed when you initiate a paid form-filling session.
Pricing: The current price is displayed before each transaction. The price shown at the time of your order is binding for that transaction. Prices are subject to change for future transactions.
All prices for consumers include applicable value-added tax (VAT), currently 19% in Germany.
Payment is processed by Stripe. By making a payment, you also agree to Stripe's Services Agreement. The Service is contingent on successful payment processing. In the event of a failed payment, the form-filling session will not proceed.
If you are a consumer within the meaning of §13 BGB, you have the right to withdraw from the contract within 14 days without giving any reason, in accordance with §312g(1) BGB.
The withdrawal period is 14 days from the date the contract is concluded (i.e. when you initiate a paid session).
In accordance with §356(4) BGB, for contracts for the supply of digital content or digital services, the right of withdrawal expires upon complete performance of the service if the consumer has given prior express consent and acknowledged that the right of withdrawal is lost upon complete performance.
Before we begin processing your document, you will be asked to expressly consent that performance begins immediately before expiry of the withdrawal period, and to acknowledge that your right of withdrawal expires upon complete performance of the service.
If you wish to withdraw from the contract, you may use the following model form (this is not mandatory):
To: formli AI, support@formli.ai
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: [description of the service]
Ordered on: [date]
Name of consumer(s): [name]
Address of consumer(s): [address]
Signature of consumer(s) (only if this form is sent on paper): [signature]
Date: [date]
(*) Delete as appropriate.
Note: If you have consented to the commencement of performance before the withdrawal period expires and the service has been fully performed, your right of withdrawal has expired.
By using the Service, you agree to the following obligations:
formli AI reserves the right to refuse processing any document that violates these Terms.
The Service uses machine learning systems to analyze documents and suggest form field entries. The following describes the nature and limitations of the Service (Leistungsbeschreibung):
formli AI does not warrant or guarantee the correctness, accuracy, or completeness of any AI-generated content.
AI-generated suggestions are preliminary drafts that require your review. You are responsible for verifying all entries before using the completed document for any official, legal, financial, or administrative purpose.
The Service does not constitute and is not a substitute for professional legal advice, tax advice, financial advice, immigration counsel, or any other professional consultation.
You acknowledge that AI technology has inherent limitations. Outputs may contain errors, inaccuracies, or omissions. Your reliance on AI-generated content is at your own risk.
formli AI is not responsible for any consequences arising from the submission of AI-assisted documents to government agencies, courts, financial institutions, employers, or any other recipients.
You retain all rights to your uploaded documents and to the completed/filled PDF output. formli AI claims no ownership over your content or AI-generated form fills created during your session.
All rights to the formli AI software, algorithms, AI models, learning systems, user interface, branding, and documentation remain exclusively with formli AI. Nothing in these Terms grants you any rights to the Service's intellectual property beyond the right to use the Service as intended.
We do not use your uploaded documents or form data to train our AI models or those of our AI providers (Anthropic, Google).
You grant formli AI a limited, non-exclusive, temporary license to process your uploaded documents solely for the purpose of providing the Service during your active session. This license terminates automatically when your session ends and the document is deleted.
formli AI is liable without limitation for:
For breaches of cardinal obligations (Kardinalpflichten — essential contractual duties whose fulfilment is necessary for the proper performance of the contract and on whose compliance the user may regularly rely) caused by simple negligence (einfache Fahrlässigkeit), formli AI's liability is limited to the typically foreseeable damage at the time of contract conclusion (vertragstypisch vorhersehbarer Schaden).
This liability is further capped at the total fees paid by the user to formli AI in the 12 months preceding the event giving rise to the claim, or €500, whichever is higher.
Liability for simple negligence in the breach of non-cardinal obligations (Nebenpflichten) is excluded.
The above limitations apply to all claims for damages, regardless of legal basis, including contractual claims, tort claims, and claims based on unjust enrichment. They also apply to the personal liability of formli AI's employees, representatives, and agents.
Given the nature of AI technology, formli AI does not guarantee error-free processing. The limitations set forth in this Section 8 apply in particular to damages arising from inaccurate, incomplete, or inappropriate AI-generated form entries.
The processing of personal data in connection with the Service is governed by our Privacy Policy, which forms an integral part of these Terms.
Uploaded documents are processed in your active session and are not permanently stored. Session data is deleted when the session ends.
AI providers (Anthropic, Google) process document content as data processors. They do not use this data for training their AI models. Anthropic retains API data for up to 30 days; Google retains API data for up to 55 days for abuse monitoring. Data is then deleted.
If you upload documents containing personal data of third parties, you warrant that you have a lawful basis for this processing under GDPR. You agree to indemnify formli AI against any claims, damages, or losses arising from your unauthorised processing of third-party personal data.
formli AI strives to maintain high availability of the Service. However, the Service is provided on a reasonable-efforts basis and formli AI does not guarantee uninterrupted or error-free availability.
Planned maintenance will be announced in advance where feasible.
formli AI is not liable for temporary unavailability due to force majeure (höhere Gewalt), third-party service outages (including AI providers, payment processors, or hosting infrastructure), or circumstances beyond its reasonable control.
In the event of extended unavailability, users will not be charged for sessions that cannot be completed.
Features labelled "Beta," "Preview," or "Experimental" are provided for testing purposes. Beta features may contain errors, lack complete functionality, and may be modified or discontinued at any time without notice.
The accuracy and reliability limitations described in Section 6 apply with particular force to Beta features.
Liability for Beta features is limited to the maximum extent permitted by law. However, the unlimited liability provisions in Section 8.1 (intent, gross negligence, personal injury) and the cardinal obligations provisions in Section 8.2 remain fully applicable — these cannot be excluded even for Beta features.
These Terms constitute a framework agreement (Rahmenvertrag). Each use of the Service creates a separate contract for the individual session.
You may stop using the Service at any time. No formal termination notice is required.
formli AI may modify, suspend, or discontinue the Service with reasonable advance notice of material changes.
formli AI may refuse service or terminate access immediately if you violate these Terms, particularly the acceptable use provisions in Section 5.
Upon termination of any session, all uploaded documents and session data are deleted in accordance with the Privacy Policy.
Prices may be changed for future transactions at any time. The price displayed at the time of your order is binding for that transaction.
Material changes to the Service or these Terms will be communicated with at least 8 weeks advance notice.
If a change materially reduces the functionality of the Service, you may discontinue use without penalty.
These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
The exclusive place of jurisdiction for all disputes arising from or in connection with these Terms is the registered office of formli AI (Firmensitz), provided the user is a merchant (Kaufmann), a legal entity under public law, or a special fund under public law.
For consumers, the statutory jurisdiction rules apply. In particular, consumers may bring claims at the court of their domicile.
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) pursuant to §36 of the German Consumer Dispute Resolution Act (VSBG).
For EU consumers: mandatory consumer protection rules of the consumer's country of habitual residence remain unaffected, to the extent they provide more favourable protection than German law.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects its economic purpose (Salvatorische Klausel).
Failure by formli AI to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and formli AI regarding your use of the Service.
These Terms are drafted in English. In the event of any inconsistency between the English version and any translation, the English version prevails.
For questions regarding these Terms, contact us at support@formli.ai.